Accessibility Statement

Hines Commercial Cleaning is committed to ensuring digital accessibility for people with disabilities on our website, hinescc.com. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

Hines Commercial Cleaning is currently in the process of building, updating, and adjusting our website. Our ultimate goal is to conform with WCAG 2.1 Level AA, which is the widely accepted standard for web accessibility under federal and state compliance guidelines.

Because our platform is currently undergoing active development and remediation, some areas of the site may be in transition as we work to bring all elements up to standard.

Potential Accessibility Limitations

While we strive to make every page accessible, users may occasionally encounter minor issues while our site is in progress. Known areas where we are actively auditing and improving include:

• Images and Media: We are systematically updating older images to ensure they all feature accurate, descriptive alternative text (alt text) for screen readers.
• Interactive Elements: We are reviewing and adjusting interactive forms to make sure they are fully keyboard-navigable and appropriately labeled.
• Third-Party Content: Our site may utilize third-party plugins or embedded media (such as maps, social feeds, or video players) that we do not directly control. We are working to ensure these components are as accessible as possible.

Feedback and Contact Information

We welcome your feedback on the accessibility of the Hines Commercial Cleaning website, hinescc.com. If you encounter any digital barriers, accessibility issues, or if you need assistance accessing any element of our website, please let us know by using the contact methods below:

• Email: contact@hinescc.com
• Alternative Form: You may also reach us via our standard contact form. However, if you find the form difficult to navigate with assistive technology, please use the direct email provided above.

We aim to respond to all accessibility-related feedback and support inquiries within 2 business days.